Healthcare drivers provide an efficient and timely transport delivery service to clients and stakeholders, ensuring the safe and secure conveyance of all packages or persons within the post-holder’s daily schedule. This may include: staff passenger shuttle services, medical records, specimen deliveries, pharmacy distribution, mail deliveries, clinical waste deliveries, laundry services and prison services – pharmacy, specimens and mail. It is essential that you can ordinarily lift parcels weighing up to 15 kilograms.
Based at an ambulance station, or sometimes a hospital location, with a team of other healthcare drivers, excellent driving skills are essential and you could be driving vehicle types from a car up to a 3.5 ton lorry on any given day. You’ll cover all areas as required by scheduling, depending on where you are based. You will need to have a flexible approach to shift work and have the ability to manage and respond to a changing workload.
Communication skills are essential as well as the ability to use mobile phones and handheld recording devices as you will be liaising over the telephone and face to face with various health service colleagues.
Part of your daily tasks will also include the responsibility for completing and maintaining all relevant paperwork.
All new staff go through a full mentoring period to enable them to achieve the level of competency required to carry out the whole range of duties.
These are some of the essential criteria you will need to be successful for these roles:
- Valid UK full B category driving licence with full C1 and D1 categories and no more than 3 penalty points
- Thorough knowledge of the Highway Code (Driving and Theory tested at assessment)
- Manual Handling requirements
- Customer Service skills
- Good written and verbal communication skills
- Logistics background would be desirable but not essential
- Flexibility, adaptability in accordance with the needs of the service
- Honesty, reliability, trustworthiness
- Respectful and caring attitude with a customer service focus.