The Healthcare Professional Service (HCP) is a dedicated service providing a timely response to groups of patients who have already been clinically assessed by a GP or frontline ambulance clinician and deemed appropriate for hospital admission or assessment. The HCP Service ensures safe and holistic care for these patients.

HCP staff provide non-emergency transportation of patients to and from hospitals and other specialist units, caring for the well-being of patients and utilising clinical skills where required. There is a potential requirement to respond to frontline, emergency calls when demand is high, and applicants should be aware of this.

This is a great opportunity for caring individuals to support patients when accessing NHS treatment centres, and will give you invaluable experience and exposure to a wide variety of situations.

HCP ECA's are ECA-trained staff who support the HCP Ambulance Technician
Entry requirements
These are some of the essential criteria you will need to be successful as a HCP ECA; more detailed criteria are available in the Person Specification for the role:
  • A valid UK full B category driving licence and full C1 category driving licence with no more than 3 penalty points
  • Applications will be accepted with a provisional C1 licence, but a full C1 category licence must be obtained at least one month prior to commencing training and you MUST have at least the provisional C1 entitlement on your licence at the time of application
  • You must have at least 3 GCSEs (or equivalent), including Maths and English, at grade C or above. Appropriate experience can be considered in lieu of qualifications
  • Customer/patient-facing experience
  • Knowledge of the Highway code (tested at assessment)
  • Good communication skills
The HCP Service would be a good opportunity for dedicated Health Care Professionals, (IHCD Technicians or equivalent) who have experience working in an NHS or private ambulance service, the voluntary aid sector or the armed services.

Please note that these positions do not provide a route to operate as front-line, 999 Operational Ambulance Technicians; the Trust is currently only employing Paramedics at the clinical level. Any HCP member of staff is able to apply for a Student Paramedic role within the Trust in the same way as other employees, if they meet the essential requirements for the role.
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